![]() ![]() They’ll ask for the seller’s email to confirm the transaction. Using what’s often a fake or compromised social media profile, they make an offer to purchase the item. Scammers may contact people listing items on online marketplaces. You may be asked to transfer funds back to the buyer to secure the transaction. We’re aware of NAB-branded emails sent by scammers which states that your payment is on hold, and you need to upgrade to a business account. If you believe that you have paid money in a bank impersonation scam or investment scam, contact us on 13 22 65 or visit your nearest NAB branch, opens in new window immediately. Read our investment scams article, opens in new window.Contact the financial institution or bank directly through their official contact channels (available on their website or on the back of a card) and confirm the offer is legitimate.Always closely check the email address of the person sending you the opportunity, make sure it matches the email address of the organisation.Be suspicious of opportunities promising higher than average returns. Remember, if it is too good to be true, it usually is.Be very careful when you receive an unsolicited message on social media or via email advising of an investment opportunity or term deposit.The person may be instructed to make a transfer to another financial account, or to a cryptocurrency wallet. ![]() The investment or term deposit offers better than average returns.The scammer may impersonate the names and signatures of legitimate people working at the financial institution or bank.The “prospectus” may copy the branding of a legitimate financial institution or bank. The scammer may send the customer a very convincing looking “prospectus” highlighting the “offer”. ![]()
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